Saturday, August 15, 2009

Feedback With Generation Y

As we adjust to technology in the current work environment, our methods of delivering feedback have also changed. We also have to manage the type of feedback and frequency, especially with the current generation (i.e., Y, Echo-Boomers). Why, you ask? It's because of the attitudes and perspectives this group brings into the workplace.

Frequency: Generation Y workers need more consistent feedback. Since they want to become immediate contributors, they also want immediate feedback. It is important to provide small-course corrections early on, so you are not coming back to them at a later date trying to conduct a major overhaul. It will be too late.

Frequent praise: This group was raised with much more praise than baby boomers, so they need to know early and often if they are doing well. This approach will help "keep them in the game" so you don't lose their attention.

Constant Learning: Echo-boomers want to constantly learn new skills and achieve new platitudes. Whether it's a new project, task, or attending a seminar (make sure it's relevant to their job!), you'll be much more likely to keep them engaged.

Unfortunately, these characteristics will not change with the upcoming generation (X), it will only intensify due to the fact this group is growing up with digital technology and, therefore, frequent communication is even more of a reality.

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